AMC PLANS
Bronze AMC includes Call & WhatsApp complaint registration, immediate telephonic support, and same-day AnyDesk assistance. On-site support is provided within 2–3 business days, with unlimited breakdown calls and quarterly preventive maintenance visits. Repair support is available with a minimum turnaround time of 5–7 days, while repair and replacement charges are applicable separately. Credentials management is included, with service available Monday to Friday, 10:00 AM to 5:30 PM. The AMC cost is 5% of the purchase price + 18% GST.
This AMC plan includes Call & WhatsApp complaint registration, immediate telephonic support, and same-day AnyDesk assistance, with all remote support costs included. On-site support is provided within 1–2 business days, along with unlimited breakdown calls and quarterly preventive maintenance visits. Repair service is fully included, with a minimum repair turnaround time of 2 days. Replacement is available on a pre-approved basis, with replacement costs included. Credentials management is also included. Service is available Monday to Friday, 10:00 AM to 5:30 PM. The annual AMC charge is 8% of the purchase price + 18% GST.
This AMC plan includes Call & WhatsApp complaint registration, immediate telephonic support, and same-day AnyDesk assistance, with all remote support costs included. Next-business-day on-site support is provided along with unlimited breakdown calls and monthly preventive maintenance visits. Repair service is fully included, with immediate repair or standby installation wherever required. If the equipment cannot be repaired, an equivalent replacement item will be provided within 30 days, with replacement costs included. Standby equipment is available, and credentials management is included. Service is available Monday to Friday, 10:00 AM to 5:30 PM. The annual AMC charge is 12% of the purchase price + 18% GST.
